Last Updated: 12 June 2025
At Fudo Mart, we understand that sometimes plans change. Our cancellation policy is designed to be simple and customer-friendly.
❌ Order Cancellation by Customer
Time Limit:
You can cancel your order within 12 hours of placing it or before it is shipped, whichever is earlier.
How to Cancel:
To cancel, contact us via:
📧 Email: support@fudomart.com
📞 Phone: +91 8076917486
Mention your Order ID and reason for cancellation.
Refund after Cancellation:
If payment was made online, the refund will be processed to the original payment method within 5–7 business days.
COD orders are simply cancelled without any refund process.
🚚 Orders Already Shipped
If your order has already been shipped, it cannot be cancelled.
You can wait for the delivery and then request a return within 2 days as per our Return Policy.
🔁 Exchange Instead of Cancellation
If you mistakenly ordered the wrong product or size, you can:
Cancel the original order (if still within the allowed window), and
Place a new order with the correct product.
❗ Order Cancellation by Fudo Mart
We reserve the right to cancel your order in case of:
Product out of stock or pricing errors
Payment not received or failed
Suspicious or fraudulent activity
In such cases, you will be notified, and a full refund (if applicable) will be issued.
📝 Note:
Please make sure your address and contact details are correct while placing the order to avoid delivery issues.
Frequent order cancellations may lead to temporary account restrictions.